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Smoothbook features

Tools for your properties. Clarity for your business.

Organise your shortlets, follow your bookings and work with your team and approved agents. Explore the tools that bring your day-to-day operation together.

Get startedFor property managers

Properties & portfolios

A clear structure for every shortlet.

Start with portfolios, then give each property the details it needs. Keep your listings organised as your inventory grows.

  • Portfolios that fit your operation.

    Group listings by location or the way you run your business. Every property belongs to a portfolio, keeping your inventory organised.

  • The details that make a listing complete.

    Keep photos, descriptions, property type, bedrooms and amenities together. Add house rules so guests know what to expect.

  • Pricing and capacity for each property.

    Set direct and agent rates, along with guest limits. Keep each listing’s pricing and capacity with its property details.

Your organisation

Lagos portfolio

Lekki apartment

Lekki, Lagos

Bedrooms
2
Guest limit
4
Pricing
Direct & agent rates

Amenities

  • Wi-Fi
  • Kitchen
  • Parking

House rules

No smoking indoors. No parties.

Availability & calendars

Know the dates. Plan the stay.

A property’s status tells one part of the story. Its booking calendar helps you see the rest, so you can check the stay before taking the booking.

  • See the dates behind each booking.

    Check a property’s booking calendar before arranging a stay. Keep booked nights in view alongside the dates your guest needs.

  • Look at status as well as dates.

    See whether a property is available, occupied or under maintenance. Check its status and booking dates together before creating a booking.

  • Help approved agents find the right stay.

    Approved agents can search by date range and property type within the inventory they can access, then create a booking for their client.

Lekki apartment

Lagos portfolio

Available
Check-in
19 June
Check-out
22 June

June 2026

Calendar for Lekki apartment. The nights of 15–17 June are booked. The selected stay runs from 19 to 22 June, covering the nights of 19, 20 and 21 June.
MTWTFSS
1234567
891011121314
15161718192021
22232425262728
2930
  • Open night
  • Booked night
  • Selected stay

Booking management

Every booking. The full picture.

  • Direct guests and agent bookings.

    Manage direct bookings and bookings made by your approved agents. Keep the guest’s details and chosen property with each stay.

  • The details behind the booking.

    Review guest information, check-in and check-out dates, and the price breakdown from the booking record.

  • A clear view of each stay.

    Find bookings by status, follow ongoing stays and review completed or cancelled bookings. Manage a cancellation or end a stay from its booking record.

Your bookings, in view

  • Lekki apartment

    Confirmed

    Agent booking

    Check-in
    19 June
    Check-out
    22 June

  • Ikoyi studio

    Active

    Direct booking

    Check-in
    15 June
    Check-out
    18 June

  • Victoria Island suite

    Pending payment

    Direct booking

    Check-in
    24 June
    Check-out
    27 June

Also review

  • Completed
  • Cancelled

Payments & earnings

Know what’s paid. See what’s available.

  • A payment link for each booking.

    Share the booking’s payment link with your guest. They pay through Paystack, and the booking is confirmed after the payment is verified.

  • Pending and available, clearly separated.

    Earnings start as pending and become available once the booking’s cancellation window closes. Only the available balance can be withdrawn.

  • A clear record of who earns what.

    Organisation earnings and agent commissions are recorded in separate wallets. Owners and admins can review the organisation wallet, while agents track their own commissions.

  1. Payment verified

    The guest’s booking is confirmed.

  2. Earnings pending

    Credits are recorded in their respective wallets.

    • Organisation wallet

      Booking earnings

      Pending

    • Agent wallet

      Agent commission

      Pending

  3. Earnings available

    After the booking’s cancellation window closes.

Agent network

Bring agents in. Keep access clear.

  • Invite agents or review their requests.

    Owners and admins can invite agents directly or share an invite link. Review incoming requests and choose which agents to approve or decline.

  • Keep organisation access under your control.

    Invited or approved agents gain access to your organisation’s portfolios. Suspend or remove their access when needed. Suspension applies to your organisation, leaving their access to other organisations unchanged.

  • Give agents a workspace of their own.

    Agents check availability, create bookings for clients and follow their own bookings and commissions in the agent portal.

Explore the agent solution

Your organisation

  • Lagos portfolio
  • Abuja portfolio

By invitation or approval

Approved agent

  • Check availability

    Find dates for a client’s stay.

  • Create client bookings

    Book properties in accessible portfolios.

  • Track commissions

    Follow earnings in their own agent wallet.

Team roles & permissions

Give your team the right access.

  • A role for each responsibility.

    Keep one owner in charge of the organisation, with admins for wider operations and managers for assigned portfolios.

  • Portfolio access for the people managing them.

    Managers work with properties and bookings in their assigned portfolios. Organisation dashboards, wallets, team management and branding stay outside that role.

  • Payout settings stay with the owner.

    Admins can oversee organisation operations, including the wallet and team. Only the owner can manage payout settings.

Organisation roles

Organisation role permissions. Manager access is limited to assigned portfolios. Payout settings are available only to the owner.
AccessOwnerAdminManager
Properties & bookingsIncludedIncludedAssigned
DashboardIncludedIncludedNot included
Organisation walletIncludedIncludedNot included
Team managementIncludedIncludedNot included
BrandingIncludedIncludedNot included
Payout settingsIncludedNot includedNot included
  • IncludedIncluded
  • Not includedNot included
  • AssignedAssigned portfolios only

Business insights

See how your shortlets are performing.

  • Revenue over the period that matters.

    Owners and admins can review revenue over 30, 90, 180 or 365 days, with growth figures on key dashboard metrics.

  • A closer look at occupancy.

    Review daily occupancy alongside the occupancy rate. See how your properties are being used across the reporting period.

  • Bookings and commissions in context.

    Keep confirmed bookings, active stays and agent commissions in view. Review recent booking activity from the same dashboard.

Business overview

  • Revenue overview

    Review revenue over time.

  • Daily occupancy

    See occupancy by day.

Revenue periods

  • 30 days
  • 90 days
  • 180 days
  • 365 days
  • Total revenue
  • Agent commissions
  • Confirmed bookings
  • Active bookings

Organisation settings & policies

Your organisation. Your way of working.

  • Give your organisation its identity.

    Owners and admins can update the organisation’s name and logo in branding settings. Keep those details with the business your team works in.

  • Define the policies behind each stay.

    Choose a cancellation policy template or create a custom policy. Set check-in and check-out times, and review these details in organisation settings.

  • Keep your organisation details in order.

    Manage notification preferences and your organisations from one account. Payout bank details stay under the organisation owner’s control.

Organisation settings

  • Branding

    • Organisation name
    • Organisation logo

  • Stay policies

    • Cancellation policy
    • Check-in time
    • Check-out time

  • Notifications

    • Email preferences

  • Payout account

    Owner only
    • Bank details