For property owners & managers
Keep your shortlets running in step.
Organise your properties, check availability and follow each booking through to check-out. Bring your team and approved agents into the same workflow.
- Portfolio structure
Properties, in order.
Keep listing details and availability with each shortlet.
- Booking workflow
Stays, in view.
Follow bookings from verified payment through to check-out.
- Connected people
Access, by role.
Bring your team and approved agents into their own workflows.
Properties & availability
Know your properties. Know what’s available.
Bring each shortlet’s details into one place, then check its booked dates and current status before arranging a stay.
Give every shortlet a place.
Group properties into portfolios by location or how you run your business. Keep your inventory organised as it grows.
Keep the details close.
Manage photos, amenities, guest limits and house rules alongside each property’s direct and agent rates.
Check before you commit.
Review booked nights and property status before arranging the next stay. Keep properties under maintenance in view, too.
Property availability
Lagos shortlets
15–21 June 2026
- Available
Lekki apartment
2 bedrooms · 4 guests
- 15 June: Booked night
- 16 June: Booked night
- 17 June: Booked night
- 18 June: Open night
- 19 June: Open night
- 20 June: Open night
- 21 June: Open night
- Occupied
Ikoyi studio
1 bedroom · 2 guests
- 15 June: Open night
- 16 June: Booked night
- 17 June: Booked night
- 18 June: Booked night
- 19 June: Booked night
- 20 June: Open night
- 21 June: Open night
- Under maintenance
Victoria Island suite
3 bedrooms · 6 guests
- 15 June: Maintenance
- 16 June: Maintenance
- 17 June: Maintenance
- 18 June: Maintenance
- 19 June: Maintenance
- 20 June: Maintenance
- 21 June: Maintenance
- Open night
- Booked night
- Maintenance
Bookings & guest payments
Keep each stay moving. From booking to check-out.
Keep guest details, stay dates and payment status with the booking. Handle direct enquiries and bookings from approved agents without losing sight of the next step.
A clear record for each stay.
Create direct bookings and review approved-agent bookings with the property, guest details and stay dates together.
A payment link for your guest.
Generate a payment link for the guest. Smoothbook confirms the booking after the payment is verified.
A status you can follow.
Follow pending, confirmed, active and completed stays. Keep cancelled bookings clearly identified alongside the rest of your records.
Direct booking
Lekki apartment
- Check-in
- 19 June
- Check-out
- 22 June
- Duration
- 3 nights
From payment link to confirmation
Payment link created
The guest can pay for the booking through Paystack.
Payment verified
The payment is checked before the booking is confirmed.
Booking confirmed
The guest receives their booking confirmation by email.
Team responsibilities & access
Bring your team in.Keep responsibilities clear.
Give each person a role that fits their work. Oversee the organisation, delegate daily operations and keep managers focused on their assigned portfolios.
Owner
Organisation-wide
Own the operation.
Oversee your properties, bookings, team and finances with full organisation control.
Payout authority
One owner per organisation. Only the owner manages payout settings.
Admin
Organisation-wide
Run the day-to-day.
Manage properties, bookings, agents and the team across the organisation.
Payout settings excluded
Admins have full organisation access except the owner’s payout settings.
Manager
Assigned portfolios
Focus on your properties.
Work with the properties and bookings in the portfolios assigned to you.
Portfolio access only
No dashboard, organisation wallet, payout settings, team management or branding access.
Your approved agent network
Your properties. Their clients. A connected workflow.
Work with the agents you choose. Give your approved network access to your portfolios, so they can check availability and arrange bookings for their clients.
Choose your connections.
Owners and admins can invite agents directly, share an invite link or review requests to join the organisation’s agent network.
Open your portfolios.
Once invited or approved, agents can access all your organisation’s portfolios and browse the properties within them.
Book for their clients.
Agents check available dates, create client bookings and generate guest payment links. They track commissions in their own wallet.
Earnings & business visibility
Keep the business in view. From bookings to earnings.
Owners and admins can review revenue, occupancy and booking activity, with a clear distinction between pending earnings and money available to withdraw.
Organisation wallet
Earnings have two states.
After a booking’s payment is verified, your organisation’s share is credited to its wallet.
Pending
Recorded after verified payment. Held until the booking’s cancellation window closes.
Available
Released when that window closes. Only the available balance can be withdrawn.
Caution fees stay separate.
Caution fees are held in escrow and excluded from booking earnings.
Organisation dashboard
A view of the operation.
Revenue over time
Review revenue across supported reporting periods and see agent commissions alongside booking activity.
Daily occupancy
See how occupancy changes from day to day across your organisation.
Booking activity
Keep confirmed and active bookings in view, with recent bookings available from the dashboard.
Revenue reporting periods
- 30 days
- 90 days
- 180 days
- 365 days
Getting started
Start with your business.Build the workflow around it.
Set up your organisation, bring your properties together and connect the people you work with. Then take your next booking through the same system.
Set up your organisation.
Sign up and verify your email. Complete your organisation details, payout account, cancellation policy and check-in/check-out times.
Give your properties a home.
Create portfolios and add your listings. Include photos, direct and agent rates, amenities, guest limits and house rules.
Connect the people you work with.
Optional · when your business needs it
Add team members with the right roles and portfolio assignments. Invite or approve agents when you want to work with them.
Take your first booking.
Create a direct booking and share its payment link, or work with an approved agent. The booking is confirmed after payment is verified.
Manager FAQs
The details, before you get started.
What to know about your properties, team access, guest payments and earnings on Smoothbook.
Properties & people
Yes. Group your properties into portfolios and keep each listing’s photos, rates, amenities, guest limits and house rules together. Each property has its own bookings and availability.
Bookings & earnings
After you or an approved agent creates a booking, the guest pays through its Paystack payment link. Smoothbook verifies the payment before confirming the booking, then sends the guest a confirmation email.