Privacy Policy

Smoothbook helps property professionals organise shortlets and bookings in Nigeria. The service is operated by [Legal operator name].

Operator

[Legal operator name]

Email

[Contact email]

Address

[Registered business address]

This policy covers information handled through the Smoothbook website, manager and agent portals, public property listings and guest booking services. Property organisations may also provide their own privacy information for the stays they manage.

The information involved depends on how you use Smoothbook:

• Account details, including names, email addresses and phone numbers.
• Organisation, property and booking details supplied by managers or agents.
• Payment references, transaction status and payout details needed for the service.

Information supports account access, property management, bookings, payment verification and service communications. Relevant booking details are available to the organisation and agent handling the stay.

Payments are processed through Paystack. Other service providers and processing arrangements: [Provider and processing details].

Account access is controlled by role. Managers work within assigned portfolios, while agents access organisations that invite or approve them.

Browser storage: [Cookie and analytics details]. Data retention: [Retention periods]. Hosting and security: [Hosting locations and security arrangements].

Subject to applicable law, you may request access to, correction or deletion of your personal information, or object to certain uses. Send requests to [Privacy contact email]. Identity verification may be needed to handle a request.

You may also raise a privacy concern with the Nigeria Data Protection Commission.

This policy may change as the service develops. The effective date above identifies the current version. For privacy questions, contact [Privacy contact email] at [Legal operator name].